Overall management of computer systems is a must for any business, of any size. Small businesses often cannot afford a full-time IT employee to handle the management of network infrastructures. With service from GFI, this void can be filled without the overhead that comes with hiring an additional employee. We can even lend a helping hand to existing IT support staff.
Examples of just some of the services we offer:
- Virtualization
- Microsoft Windows Server integration and repair
- Microsoft Exchange integration and repair
- Microsoft Windows Server network management
- Active Directory management
- Microsoft Windows installation and repair
- Virus removal
- Spyware removal
- Server integration
- AntiSpam evaulations
- In-House repair
- E-Mail integration
- Router installation
- Firewall installation
- WAN & VPN implementation
- Remote Access configurations
- Wireless integration
- Extended hours (scheduled after-hours service)
- Emeregency hours (non-scheduled after-hours service)
Not looking for a contract? No problem, we offer competive rates to help get your IT needs handled in a timely manor. We even offer after-hours service to eliminate the impact of your business during the day.
GFI's Block Time Agreement gives you the option to purchase up to 20 hours of service at a reduced rate. You decide when to use the hours. We also will not charge you full rate if you go over your original puchase. We will simply draw up a new agreement with additional hours at the reduced rate. We also offer reduced rate for extended service and emergency service with this agreement.
Our most popular option. The Guardian Angel Plan (GAP) provides you with regularly scheduled visits based on the size of your company. Our pricing is based on the number of workstations and servers connected to your network and nothing more. If you need service outside of your regular visit there is no additional charge during regular business hours. We also offer a reduced rate for extended and emergency service with this agreement.
| Feature | Hourly | Block | GAP |
| Hourly rates |  |
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| Competitively priced(1) | |
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| Extended service hours | |
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| Reduced cost extended service hours | |
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| Emergency service hours | |
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| 4 hour server outage response time | |
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| 8 hour workstation outage response time | |
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| HelpDesk ticket monitoring | |
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| Unlimited phone support(2) | |
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| Unlimited on-site hours(2) | |
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| Regularly scheduled visits | |
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| Proactive approach to IT management | |
(1) The Guardian Angel Plan is the only known agreement of its type found anywhere in the industry
(2) Only during regular business hours
